Customer churn data
A data set from the MLC++ machine learning software for modeling customer
churn. There are 19 predictors, mostly numeric: state
(categorical),
account_length
area_code
international_plan
(yes/no),
voice_mail_plan
(yes/no), number_vmail_messages
total_day_minutes
total_day_calls
total_day_charge
total_eve_minutes
total_eve_calls
total_eve_charge
total_night_minutes
total_night_calls
total_night_charge
total_intl_minutes
total_intl_calls
total_intl_charge
, and
number_customer_service_calls
.
The outcome is contained in a column called churn
(also yes/no).
A note in one of the source files states that the data are "artificial based
on claims similar to real world".
mlc_churn |
a tibble |
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